Hire Car Sydney City offers luxurious, chauffeur-driven transport services across Sydney, specialising in weddings, corporate events, and airport transfers since 2014.

Discover Our Extensive Range of Services at Hire Car Sydney City

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Cancellation And Refund Policy

  • For weddings and school formals, we require a minimum of 15 days' notice for cancellations to avoid a 25% cancellation fee. For all other bookings, a minimum of 3 days' notice is required. Please note that security deposits are non-refundable. If you are unable to locate your driver at the agreed pick-up point, a full refund will be provided. However, if the driver is present, and you do not arrive within 15 minutes or respond to communication attempts, the full charge will apply.
  • Security deposits are non-refundable.
  • In the event of difficulty locating our driver, a full refund will be promptly issued.
  • If the client fails to appear within 15 minutes of the designated pick-up time or respond to our driver's communications, the full charge will be applicable.
  • Additional fees may be incurred for any damage caused or if the vehicle is left in disarray during the journey.
  • Ground transfers are subject to a base rate for pick-up and drop-off services, excluding extended waiting times.
  • A service fee of $40 will be charged for every 10 minutes of delay, except for hourly bookings.

Terms & Conditions

For Website

  • By accessing and using the Hire Car Sydney City website, you agree to the following terms and conditions. It is important to note that you must be at least 18 years old to use this website.
  • Use of Cookies: Our website uses cookies to enhance user experience and track preferences. By using our site, you consent to our cookie policy as outlined in our Privacy Policy.
  • License for Website Use: Hire Car Sydney City owns the intellectual property rights to all content on this website. You are permitted to view, download, and print pages for personal, non-commercial use, provided that you do not: Republish any material without our consent. Sell, rent, or sublicense any content from the website. Reproduce, duplicate, or exploit any material for commercial purposes.
  • Acceptable Use: You must not use the website in any way that causes, or may cause, damage to the site or impairs its availability or accessibility. Unlawful, illegal, fraudulent, or harmful conduct is strictly prohibited. You are also prohibited from engaging in any data mining, data extraction, or any other systematic or automated data collection activities on this website without our express written consent.
  • Indemnity: By using our website, you agree to indemnify Hire Car Sydney City and its affiliates, employees, and agents against any losses, damages, costs, or liabilities arising from your violation of these terms and conditions.
  • Limitation of Liability: The information on this website is provided "as is" without warranties of any kind. Hire Car Sydney City will not be liable for any direct, indirect, or consequential losses or damages arising in connection with the use of our website, including loss of business, profits, or data.
  • Modifications: We reserve the right to revise and update these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website will signify your acceptance of those changes.
  • Governing Law: These terms and conditions are governed by the laws of New South Wales, Australia. Any disputes relating to these terms shall be subject to the non-exclusive jurisdiction of the courts in New South Wales.
  • The use of cookies on this website may be utilized to monitor browsing preferences and website traffic.
  • This website may use Google Analytics to analyze website usage and provide statistical information. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
  • We value your privacy and are committed to protecting your personal information. Any data collected through your use of this website will be handled in accordance with our privacy policy. Please refer to our privacy policy for more information on how we collect, use, and disclose your personal data.
  • By continuing to use this website, you acknowledge and agree to abide by these terms and conditions. If you do not agree with any part of these terms, please refrain from using this website. We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

For Service Hire

  • Booking Confirmation: All bookings are subject to availability and confirmation. Confirmation of bookings will be provided upon receipt of the required deposit or payment.
  • Deposit and Payment: A deposit may be required to secure your booking. Full payment is due according to the agreed terms outlined in the invoice. Payments can be made via Bank Transfer.
  • Cancellation Policy: Cancellations made 90 or more prior to the scheduled service will receive a full refund. Cancellations made within 90 days of the scheduled service may incur a cancellation fee of 50%. No-shows or cancellations made on the day of the service may result in the forfeiture of the deposit or full payment.
  • Refunds: Refunds, if applicable, will be processed within 7 Working days after approval. Refunds will be issued using the original method of payment.
  • Responsibility: The client is responsible for providing accurate booking details, including pickup location, date, and time. Any additional charges incurred during the service, such as tolls or parking fees, will be the responsibility of the client.
  • Service: Our company will make every effort to provide the agreed-upon service in a timely and professional manner. Any changes or modifications to the service must be communicated and agreed upon by both parties in writing.
  • Liability: Our company shall not be liable for any loss, damage, or injury resulting from the use of our services, except where required by law.
  • Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of Sydney, Australia.
  • Amendments: We reserve the right to amend these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
  • Damages: Clients are liable for any damages caused to the hired vehicle during the service period. This includes stains, scratches, dents, or other damages due to client negligence. Clients agree to cover repair or cleaning costs determined by Sydney City Prestige Hire. Failure to report damages promptly may result in additional charges. Hire Car Sydney City reserves the right to withhold deposits or take legal action for damages beyond normal wear and tear.
  • By hiring our services, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us for clarification.

Cancellation & Payment Conditions:

  • Cancellation Policies Are Subject To Variation Depending On The Nature Of The Booking, With Deposits Deemed Non-Refundable.
  • Full Payment Is Obligatory Prior To Pick-Up, Facilitated Through The Designated Payment Methods.
  • These Stipulations Outline Your Engagement With Our Services And We Advise Periodic Review For Potential Updates.

Governing Law And Jurisdiction:

  • The Utilization Of Our Website And Services Is Subject To The Regulations Of NSW, Australia.
  • Through Your Engagement, You Voluntarily Submit To The Non-Exclusive Jurisdiction Of The Courts Situated In NSW Australia.
  • We Value Your Comprehension And Cooperation. Should You Have Inquiries Or Matters Requiring Clarification, Please Don't Hesitate To Reach Out To Us.

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